Privacy Policy
Last updated: March 2026
This Privacy Policy explains how personal data is collected, used, and protected by the Dicitech software service (the "Service") operated by Shatalkin Aleksei.
By using the Service, you agree to the practices described in this Privacy Policy.
  1. Data Controller
The data controller responsible for your personal data is:
Shatalkin Aleksei Self-employed individual registered in the Republic of Kazakhstan Individual Identification Number (IIN): 920108050819 Address: 50040, Almaty, Almaty, Bayzakova, 280 Email: help@dicitech.com
All references to "we", "us", or "our" refer to Shatalkin Aleksei operating the Dicitech Service.
  1. Information We Collect
2.1 Information You Provide
When using the Service you may provide:
  • Full name
  • Email address
  • Account registration details
  • Support and communication history
2.2 Automatically Collected Information
When you use the Service, certain information may be collected automatically:
  • IP address
  • Browser type and version
  • Device information and operating system
  • Usage data and interaction logs
  • Log files and session data
This information is used solely to operate, maintain, and improve the Service.
2.3 Payment Information
All payments are processed by Paddle, which acts as the Merchant of Record for all transactions.
We do not store, access, or process full payment card details. Payment-related data is processed by Paddle in accordance with Paddle's Privacy Policy: https://www.paddle.com/privacy
  1. How We Use Your Information
We use personal data only for the following purposes:
  • Providing and maintaining the Service
  • Managing user accounts and subscriptions
  • Communicating with users and responding to support requests
  • Improving the functionality and performance of the Service
  • Detecting and preventing fraud or abuse
  • Complying with applicable legal obligations
We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects.
  1. Legal Basis for Processing (GDPR)
Where the General Data Protection Regulation (GDPR) applies, we process personal data based on the following legal grounds:
  • Performance of a contract (Art. 6(1)(b) GDPR)
  • Legitimate business interests (Art. 6(1)(f) GDPR)
  • Compliance with legal obligations (Art. 6(1)(c) GDPR)
  • User consent, where explicitly required (Art. 6(1)(a) GDPR)
Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
  1. Data Sharing and Disclosure
We may share personal data only with the following categories of recipients:
  • Paddle (payment processor and Merchant of Record)
  • Hosting and infrastructure providers
  • Analytics providers
  • Legal or regulatory authorities, when required by law
We do not sell, rent, or trade personal data to third parties for marketing or commercial purposes under any circumstances.
We require all third-party processors to maintain appropriate technical and organizational security measures.
  1. International Data Transfers
Your personal data may be processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your jurisdiction.
Where required by applicable law, we implement appropriate safeguards for international transfers, including:
  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions where applicable
  1. Data Retention
We retain personal data only for as long as necessary to:
  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
When personal data is no longer required, it is securely deleted or anonymized.
  1. Data Security
We implement reasonable technical and organizational measures to protect personal data from:
  • Unauthorized access
  • Accidental or unlawful disclosure
  • Alteration or destruction
These measures include encryption in transit (TLS), access controls, and regular security reviews.
No internet-based service can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and relevant authorities in accordance with applicable law (Art. 33–34 GDPR).
  1. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
  • Right of access — obtain a copy of your data
  • Right to rectification — correct inaccurate data
  • Right to erasure — request deletion of your data
  • Right to restriction — limit how we process your data
  • Right to data portability — receive your data in a structured, machine-readable format
  • Right to object — object to processing based on legitimate interests
  • Right to withdraw consent — where processing is based on consent
  • Right to lodge a complaint — you may file a complaint with your local data protection authority (Art. 77 GDPR)
To exercise any of these rights, contact: help@dicitech.com
We will respond to all requests within 30 days in accordance with applicable data protection law (Art. 12 GDPR).
  1. Cookies & Tracking
The Service may use cookies and similar tracking technologies to:
  • Maintain user sessions
  • Analyze usage patterns
  • Improve Service performance
You may manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of the Service.
  1. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.
If you believe a minor has provided personal data to us, please contact help@dicitech.com and we will promptly delete such data.
  1. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and recommend reviewing their privacy policies independently.
  1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law.
We will notify users of material changes by updating the "Last updated" date at the top of this page.
Continued use of the Service after updates constitutes acceptance of the revised policy.
  1. Contact & Complaints
For privacy-related inquiries or to exercise your rights: help@dicitech.com WhatsApp: +1 205 728 02 68
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.
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