Last updated: February 2026

This Refund Policy applies to the Dicitech software service (the “Service”) operated by Shatalkin Aleksei.
1. Merchant of RecordAll purchases made through the Service are processed by Paddle, which acts as the Merchant of Record for all transactions.
When you make a purchase, your payment is processed by Paddle on behalf of the Service.
2. Refund HandlingRefunds, billing issues, and payment disputes are handled by Paddle in accordance with Paddle’s applicable policies and legal obligations.
Dicitech does not directly process payments and does not store full payment card details.
For billing questions related to the Service you may contact:
📧 help@dicitech.com
Refund requests may also be submitted directly through Paddle support channels.
3. Paddle Buyer TermsAll purchases are subject to Paddle’s Buyer Terms:
https://www.paddle.com/legal/checkout-buyer-terms
Paddle may assess refund eligibility based on their internal policies and applicable consumer protection laws.
4. Subscription CancellationsIf you have purchased a subscription:

• You may cancel your subscription at any time via Paddle’s subscription management system
• Cancellation prevents future renewals
• Unless required by applicable law, fees already paid are non-refundable

To avoid renewal charges, cancellation must be completed before the next billing date.
5. ChargebacksIf you have a billing question, please contact support before initiating a chargeback with your bank.
📧 help@dicitech.com
Unnecessary chargebacks may result in temporary suspension of access to the Service.